In my last article, we explored the unsettling concept of digital colonialism, and how the marketing stacks of many businesses have become subject to the control and extraction of proprietary platforms. It’s a sobering reality, but recognising the problem is the first, essential step towards a solution. Now, it’s time to move from diagnosis to action.
We have to be pragmatic, of course - I’m not advocating for an overnight revolution or ripping out every tool you rely on. That approach is unrealistic and disruptive. Instead, this is about taking deliberate, strategic steps towards greater independence. To help with this, I’ve developed the Sovereignty Spectrum — a framework to help you assess your current position and chart a practical course towards marketing freedom.
How to use the Sovereignty Spectrum
Think of the Spectrum less as a rigid ladder to be climbed and more as a compass to guide your decisions. It’s a diagnostic tool, not a judgment. Your business might be at different stages for different parts of your marketing stack - for example, you might be at Stage 4 for your website analytics but still at Stage 1 for your CRM.
The goal is to understand where you are, identify your biggest risks, and take one small, achievable step forward.
The five stages of marketing sovereignty
Stage 1: Fully colonised
Characteristics: This is the default state for many businesses starting out. Your marketing stack is the vendor’s platform. Your entire marketing operation, from data collection and customer relationship management to analytics and email campaigns, runs within a single proprietary ecosystem like HubSpot, or a tightly integrated set of tools from one vendor. Your team’s skills are vendor-specific; they are experts in using the platform, but may not be able to replicate their work elsewhere. You likely cannot answer basic questions about where your customer data is physically stored.
Business risks: At this stage, vendor lock-in is absolute. You are completely vulnerable to every price increase, feature deprecation, or policy change the vendor decides to make. Your data is not truly your own; exporting a complete, meaningful dataset with all its relational history is often impossible. Your strategic marketing options are limited to what the platform allows.
Your first actionable steps:
- Conduct a data export audit: For your most critical platform, attempt a full data export. Don’t just download a CSV of contacts. Try to get everything: engagement history, automation workflows, lead scores, and custom object data. Document what you receive and, more importantly, what is missing. This exercise often reveals the true extent of your lock-in.
- Map your dependencies: Create a simple document listing every marketing tool you use and what core business function it serves. This is the first step in understanding your own operational logic outside the confines of the vendor’s interface.
Stage 2: The aware tenant
Characteristics: You know you have a problem. You’ve felt the pain of a sudden price hike or a feature limitation. You have a nagging feeling of unease about having all your eggs in one basket. You might be keeping manual backups of data or using third-party integration tools (like Zapier) to copy data between systems, creating a semblance of control. You’re starting to ask tougher questions in meetings with your vendor account manager.
Business risks: The primary risk at this stage is complacency. Awareness without action leads to a perpetual state of unease without any real change. You are still fundamentally dependent, but now you’re spending extra resources to manage that dependency. Your backups may provide a false sense of security if the data is incomplete or lacks the context to be useful.
Your first actionable steps:
- Replace a non-critical tool: Identify a low-risk, peripheral marketing function - like your social media scheduler or your URL shortener - and replace the proprietary SaaS tool with an open source, self-hosted alternative. This is a small-scale pilot project that builds confidence and internal skills.
- Run a parallel system: Instead of ripping out your existing analytics, install an open source alternative like Matomo alongside it. Let it run for a month or two. Compare the data, learn the new interface, and prove to your team and stakeholders that a sovereign alternative is viable, all without disrupting current reporting.
Stage 3: The hybrid operator
Characteristics: You now have one foot in each world. You operate a ‘two-stack’ system, where core or sensitive operations are run on sovereign, open source tools, while other functions remain on proprietary platforms. For example, you might use Mautic for your core marketing automation and lead nurturing, but still use a proprietary CRM because the migration seems too daunting. You are making active, strategic choices about where to place your data and which dependencies you are willing to tolerate.
Business risks: Complexity and data fragmentation are your main challenges. Managing two systems can be resource-intensive, and ensuring data flows smoothly and accurately between your sovereign and proprietary stacks requires careful planning and maintenance. There’s a risk of creating new data silos if integrations are not handled well.
Your first actionable steps:
- Migrate one core function: Identify a single, critical workflow and move it to your sovereign stack. For example, migrate your primary customer onboarding email sequence from your proprietary tool to Mautic. This tests your sovereign stack’s capabilities on a mission-critical task.
- Establish a sovereign data hub: Begin the process of creating a central, open source data warehouse or customer data platform (CDP) that you control. All your tools, both proprietary and open, should feed data into this hub. This makes you the master of your data, even if you still use proprietary tools for execution.
Stage 4: Majority sovereign
Characteristics: The balance has tipped. Your default choice for any new technology is open source. Your marketing stack is primarily composed of tools you control, and proprietary software is the exception, used only for highly specialised functions that lack a viable open alternative. Your team thinks in terms of marketing principles first and platforms second. You might even be contributing bug fixes or feature suggestions back to the open source projects you use.
Business risks: At this stage, the risks shift from dependency to responsibility. You are now responsible for the maintenance, security, and performance of your core stack. There’s also a risk of isolation if your team doesn’t actively keep up with broader market trends and innovations happening outside your ecosystem.
Your first actionable steps:
- Decommission a major proprietary platform: This is a significant milestone. Plan and execute the final migration away from a major proprietary system, like your CRM or a large analytics suite, making your sovereign stack the undisputed system of record.
- Contribute back to a project: Formalise your relationship with a key open source project. This could be through sponsoring a developer, funding a specific feature you need, or allocating team time to contribute to documentation or community support. This changes your role from a consumer to a steward.
Stage 5: The sovereign operator
Characteristics: You have achieved complete infrastructural sovereignty for all critical marketing functions. Your marketing stack is an integrated asset that provides a genuine competitive advantage. Your team has deep expertise and can customise, extend, and integrate any component as needed. You are no longer just a user of open source; you are a leader and influencer within the ecosystem.
Business risks: The risks are now entirely your own. You bear the full responsibility for security, innovation, and compliance. Keeping up with the rapid pace of technological change requires dedicated resources and a commitment to continuous learning.
Your First Actionable Steps:
- Publish your stack and strategy: Share your journey. Write a detailed case study or speak at an event about how you built your sovereign marketing stack, what you learned, and the business impact it has had. This establishes your organisation as a thought leader.
- Mentor another business: Help another organisation take its first steps on the Sovereignty Spectrum. By sharing your expertise, you strengthen the entire ecosystem, creating more collaborators and a more resilient alternative to the proprietary monoculture.
The open source advantage on your journey
At every stage of this journey, open source is the great enabler. Tools like Mautic, Matomo, and the wider open source ecosystem provide the practical means to move from one stage to the next. They offer transparency where proprietary systems have black boxes, control where others impose restrictions, and community where others offer only a support ticket. They are the essential tools for any business serious about reclaiming its digital independence.
Conclusion
The journey from digital colonisation to sovereignty is not about reaching a perfect, final destination. It is a journey of a thousand small, deliberate steps, each one building resilience, reducing risk, and reclaiming a piece of your business’s autonomy.
Start where you are. Use this spectrum to identify your position, choose one small action, and take that first step. Every move away from dependency is a move towards a more sustainable, independent, and competitive future for your business.
Where do you see your business on the Sovereignty Spectrum? Share your thoughts and challenges in the comments below. I’d be very interested to hear your experiences.
References and further reading
If you’d like to read more about digital sovereignty, data governance, vendor lock-in and other resources that inspired this article, here’s a few places to start:
A great place to get inspiration is from countries and regions who are taking on digital sovereignty and with it, control of their digital infrastructure and data. Here’s a few useful resources:
- The Age of Surveillance Capitalism by Shoshana Zuboff - this exposes the economic logic of surveillance capitalism, providing the critical ‘why’ behind the need for digital sovereignty.
- The Costs of Connection by Nick Couldry and Ulises Ali Mejias - this book gives the academic foundation for the concept of ‘data colonialism’, arguing that the extraction of data is a new form of colonial appropriation.
- European Commission, Joint Research Centre (2020) Digital sovereignty for Europe. Publications Office of the European Union. A foundational technical report from the JRC that outlines the strategic importance of digital sovereignty for the EU. Link to Report
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